v1.1.0 · DevHigh · Jul 2018 – Feb 2019 · 8m
AI Curation Before AI Was Cool
Joined a campus startup project called TOAST, an AI-powered curation service.
I worked on product planning, user surveys, notification A/B tests, launch campaigns, and what we dramatically called 'AI personality design' at the time.
It was probably my first experience realizing that recommendation systems are not really recommendation problems. They are trust problems.
We had technology. What we didn't fully understand yet was human motivation.
That lesson stayed with me much longer than the product itself.